Are you looking for a new and streamlined way to create greater customer engagement? How about integrating two popular platforms – WhatsApp and HubSpot – to facilitate an optimized customer communication flow? Find out in this article the benefits of this integration, and how it can help your internal operations too! iMBrace redefines what it means by Social CRM.
CRM is only useful when information is entered. It's very time consuming when you need to manually enter leads from all customer engagements channels to HubSpot
WhatsApp can be a powerful tool for customer engagement, but only when information is entered into HubSpot in a timely and accurate manner. Manually entering leads from all customer engagement channels can be time consuming and lead to data entry errors. By integrating WhatsApp and HubSpot, you can ensure that customer information is entered into your CRM in a timely and accurate manner, allowing you to focus on providing the best possible customer experience.
It's a lot of work chasing your sales team to fill out their leads on the CRM and your job is just becoming a form chaser.
If you're like most sales and marketing professionals, you're always looking for ways to better engage your customers. And if you're not using WhatsApp as part of your customer engagement strategy, you're missing out on a huge opportunity.
However, you need to make sure that your sales team is not spending their time doing data entry but instead engaging with customers.
iMBrace enables native integration of Whatsapp to HubSpot. You can now use Whatsapp for customers enquiries and directly create and update a lead.
HubSpot customers can now natively integrate Whatsapp into their HubSpot account for customer engagements. iMBrace’s communication workflow platform allows direct integration and will enable customers to create and update leads through Whatsapp enquiries. The integration will also allow for chats to be transcribed and stored directly in HubSpot. This new development provides opportunities for companies to engage with their customers on a more personal level, as well as allowing for more efficient lead management.
WhatsApp is a messaging app with over 1.5 billion users worldwide. With iMBrace, you can now natively integrate WhatsApp into your HubSpot account. This means that you can use WhatsApp for customer enquiries and directly create and update leads in HubSpot.
iMBrace is the only app that offers this native integration, so you can be sure that it will work seamlessly with your existing HubSpot account. There's no need to worry about compatibility issues or data loss – iMBrace takes care of everything for you.
With this new integration, you'll be able to respond to customers quicker and more efficiently. You can also take advantage of WhatsApp's rich media features, such as photos, videos, and audio files, to enhance your customer engagement.
So if you're looking for a way to improve your customer service and sales processes, then integrating WhatsApp and HubSpot with iMBrace is the way to go!
You can even setup an appointment or an event, connecting all channels and platform silos.
The integration allows features of Leads, opportunities, Events, etc to be created, updated, appended, etc on the fly without any coding. This is the best Whatsapp CRM addressing all your needs. You can now even use Whatsapp for your staff to enter information to HubSpot, creating another horizon of possibilties.
Let iMBrace help you connect the solid points and redefine what it means by Social CRM.
Don't stop here! Uncover more insights in our related blog: Boost Your Business with Native WhatsApp-Salesforce Integration: Create Leads and Events in Real Time
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