Posts
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Social CRM: Integrates Social Media Platforms with CRM systems - Imbrace
Overview “Social CRM (customer relationship management) is now the norm for all sizes of businesses. It’s important for brands to realize that using social media by itself is no longer enough. The information we gather from social interactions can provide valuable insights. It’s essential for ...
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Revolutionizing Education to Employment: iMBrace Joins Forces with Generation Hong Kong for Game-Changing Career Opportunities - Imbrace
Overview “Generation Hong Kong has innovation at its core. Aiming to transform education and employment systems to prepare, place, and support individuals in life-changing careers that would otherwise be difficult to access. With an unwavering commitment to building a brighter future for generatio...
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From Startup Successes to Empowering Digital Transformation & Engagement as a Service: The Inspiring Journey of iMBrace Founder - Imbrace
My first startup, LGC Wireless was founded when I was in graduate school at Berkeley. After riding through the bitter internet bubble, a huge downround, we managed to successfully sell the company at a reasonable price. One of the biggest problems back then was that VCs had no faith in young entrepr...
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iMBrace: The Modern Customer Relationship Management System
Watch the video to see how iMBrace's creates leads, analyzes all engagements and conversations, and understands customer emotions and attributes. iMBrace all...
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The Key Features and Functionality of Omnichannel Salesforce - Imbrace
Overview “Are you ready to take your customer experience to the next level? Look no further than Omnichannel Salesforce. In this blog post, we’re going to talk about Omnichannel Salesforce, which is a strong platform. This platform uses the latest technology and seamless connections to make sure...
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Breaking Free from Silos: The iMBrace Solution for Seamless Collaboration and Growth
Breaking Free from Silos: The iMBrace Solution for Seamless Collaboration and Growth. 🚀💼In this eye-opening video, we explore the challenges faced by worki...
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The Future of Retail is Omnichannel: Empower Your Business with NetSuite's Integrated E-commerce Solution - Imbrace
Overview “Welcome to the future of retail! With technology advancing at lightning speed, it’s no surprise that businesses need to adapt to stay ahead. Say goodbye to the traditional brick-and-mortar store and hello to the omnichannel experience. This blog post delves into how NetSuite’s integr...
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What is an example of omnichannel customer support? - Imbrace
Overview “Welcome to seamless customer interactions and extraordinary experiences in omnichannel support! In today’s fast-paced digital landscape, customer expectations have evolved beyond conventional channels. Providing exceptional service now entails delivering consistent, personalized experi...
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What are the steps of integration in Salesforce - Imbrace
Overview “Welcome to the world of Salesforce integration! If you are a business owner or a tech enthusiast, chances are you have heard about Salesforce and its powerful capabilities. But what exactly is Salesforce integration, and how can it benefit your business? In this blog post, we will explor...
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How does API integration work in Salesforce? - Imbrace
Overview “Unlock the full potential of your business with seamless integration! In today’s digital landscape, API integration has become a game-changer for organizations worldwide. It allows different software systems to communicate. Sharing data to revolutionize how businesses operate. When it ...
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Exploring the Extensibility of Salesforce: What is a Salesforce integration? - Imbrace
Overview “Salesforce is the go-to solution for businesses. Businesses are seeking powerful customer relationship management (CRM) capabilities. But did you know that its true power lies in its extensibility? Today, we dive deep into the world of Salesforce to unravel the myriad we can integrate wi...
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The Ultimate Guide to NetSuite Integrations: What You Need to Know - Imbrace
Overview “Do you want to handle your business operations and communicate with customers? Look no further than NetSuite, a powerful cloud-based solution that can automate many aspects of your business. With WhatsApp integration, you can share with customers in real time. You can do this within the ...
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Which Apps Can NetSuite Seamlessly Integrate With? - Imbrace
Overview “Are you tired of juggling between different apps to manage your business operations? Well, NetSuite has got you covered! This cloud-based ERP system comes with a variety of integrations. That can automate your day-to-day tasks and streamline your workflows. But the question is, with whic...
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Salesforce's integration with WhatsApp - Imbrace
Overview “Are you tired of switching between Salesforce and WhatsApp to communicate with your customers? Well, we’ve got good news for you – now you can integrate the two platforms! With Salesforce integration with WhatsApp, you can create templates and messaging channels. As well as connects ...
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What is an Omnichannel Service? - Imbrace
Overview “Are you tired of communicating with your customers through disjointed channels? Want to provide a seamless experience and increase customer satisfaction? If so, then an omnichannel service is the solution for you! In this blog post, we’ll explore what an omnichannel service is and how ...
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What are the four pillars of omnichannel strategy? - Imbrace
Overview “In today’s fast-paced digital world, customers expect seamless experiences across all channels. They want to interact with businesses on their terms, whether it’s through social media, email, chatbots, or in-store visits. This is where the omnichannel strategy comes into play. It is ...
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Maximizing Workplace Efficiency: The Benefits of a Communication Workflow Software - Imbrace
Overview “Workflow software has become essential for businesses in today’s fast-paced world as it can help organizations stay ahead of the competition and improve productivity. One of the main benefits of workflow software is its ability to automate communication and collaboration between team m...
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Omnichannel vs Multichannel: Understanding the Key Differences - Imbrace
Overview “Do you need clarification about the difference between omnichannel and multichannel? With so many marketing buzzwords floating around, getting lost in the jargon is easy. We will explain the meaning of each term, highlight their key differences, and explore how they can benefit your busi...
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Maximizing ROI with iMBrace’s new feature: Intelligent Campaign Management - Imbrace
Overview “Campaign and event is a powerful feature that branched out from the iMBrace that allows the users to track and analyse code scans in real-time. By using iMBrace Intelligence Campaign Management, you will be able to track the ROI of the QR codes which includes the scanning of QR codes and...
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What are the 4Cs of Omnichannel? - Imbrace
Overview “Omnichannel has been a buzzword in the business world for quite some time now, for good reasons! Due to technological advancement, user behaviors had shifted as a result the business had to adapt to the acquisitions too. But what exactly does it take to create a successful omnichannel st...
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How Omnichannel Chat Can Help You Build Stronger Customer Relationships - Imbrace
Overview “Omnichannel chat is crucial for businesses to provide seamless customer experiences across various platforms. It ensures reliable messaging and support, no matter where your customers are. This post explores how it works and why it’s essential for customer service and engagement.” Wh...
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Streamlining Operations and Enhancing Efficiency with a Customer Messaging Platform - Imbrace
Overview “As businesses evolve, they must also develop their communication methods with their customers. Using messaging platforms improves efficiency and streamlines operations. In this post, we cover how a customer messaging platform (CMP) can simplify and boost customer satisfaction. Grab a cup...
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Unleashing the Power of WhatsApp Business in the Automobile Industry - Imbrace
Overview “As the world becomes digital, businesses must adapt to meet customers where they are – on WhatsApp. With over 2 billion active users worldwide, this messaging app has become a vital tool for communication in all industries. But what about the automobile engagement and sales for car dea...