Skyrocket Your Business Growth with Ingram Micro’s Next-Gen Partner Ecosystem event, happening on 11th July 2024
"iMBrace proudly partnered at Ingram Micro Hong Kong's event, showcasing our Customer 360 and business orchestration system that revolutionizes CRM. We addressed fragmented data silos and highlighted how our platform unifies customer data, enabling AI to assist with automated tasks, predictive insights, and operational efficiency. Stay updated by following our LinkedIn page or visiting the iMBrace official website. For event details, visit Ingram Micro’s website. "
iMBrace is privileged to be a next-generation partner at Ingram Micro Hong Kong's prestigious event. Through Ingram's unwavering efforts in identifying potential unicorns in Hong Kong, they have cultivated an ecosystem that collaborates with various innovative partners, supporting enterprises in their business transformations.
During the event, iMBrace shared how our customer 360 and business orchestration system invents the future customer relationship management.
Future of Work in an AI-Augmented Landscape
The discussion centered around the role of AI in assisting human efforts, particularly within the realm of customer relationship management (CRM). While the potential for AI to streamline tasks and offer valuable insights is undeniable, a key challenge emerged: data silos.
The Challenge of Fragmented Data
iMBrace highlighted the issue of engagement information being scattered across various systems. This fragmentation makes it difficult to gain a holistic view of the customer, hindering an effective CRM strategy.
iMBrace: Building a Customer-Centric Future
Fortunately, iMBrace offers a solution. Our innovative platform combines Customer 360 and business orchestration to create a unified system that captures and analyzes all customer engagement data. This eventual consistency allows AI to assist human representatives with:
- Automated tasks: Freeing up valuable time for strategic decision-making.
- Data-driven suggestions and replies: Tailoring responses based on a complete customer profile, allowing personalized and timely interactions.
- Predictive insights: Identifying customer needs and opportunities for proactive engagement.
- Operational Efficiency: Streamlined processes and increased productivity.
- Scalability: Adapts to evolving business needs.
Looking Forward: Collaboration and Shared Success
Ingram Micro Channel Partner event fostered valuable discussions about the future of work and the transformative power of AI. At iMBrace, we are committed to collaborating with valued partners to empower businesses with the tools they need to thrive in this evolving landscape.
Join the Conversation
Stay tuned for more insights from iMBrace! We are excited to share our vision for a future where AI and human ingenuity work together to build stronger customer relationships and drive business success.
Stay updated on our LinkedIn page or iMBrace official website for the latest tech updates.
Official website
iMBrace LinkedIn page
Check out Ingram Micro's official website for more event updates and information.
