👉 Automate processes, enhance citizen engagement,
and ensure compliance with iMBrace AI.
AI-Powered Transformation for Government & Public Services
iMBrace empowers government agencies to automate securely, respond faster, and improve citizen engagement. From form processing to multi-channel communication, we help public services deliver more with less manual effort and greater compliance.
AI Form Reader & Data Entry
Manual form processing slows public service delivery and increases errors. iMBrace AI scans printed or PDF forms, extracts typed or handwritten data, and securely uploads it to digital databases. This speeds up approvals for applications and service requests, cuts manual work, and improves accuracy.
AI Inbox Sorting & Routing
Citizen inquiries often get stuck in shared inboxes, delaying responses. iMBrace AI automatically reads and categorizes incoming emails and chat messages, routing them instantly to the right department. This ensures faster replies, streamlined workflows, and improved public satisfaction.
Smart Notice Generator
Drafting clear, consistent public notices is time-consuming. With iMBrace AI, agencies can create bulletins, memos, and alerts from templates using only key points of information. This reduces drafting effort, ensures standardized communication, and accelerates public updates.
AI Task Reminder & Follow-Up Bot
Missed deadlines and delayed approvals erode public trust. iMBrace AI tracks pending tasks, sends timely reminders with relevant context, and keeps staff accountable. This helps ensure prompt completion of approvals, follow-ups, and case processing.
Document Summarizer for Long Memos
Government staff often spend hours reading lengthy documents. iMBrace AI condenses reports, tenders, and notices into bullet-point summaries, allowing faster decision-making and freeing up time for higher-priority work.
AI Chatbot for Internal HR Support
HR teams are overloaded with repetitive employee questions. iMBrace AI answers inquiries about leave, benefits, and policies in real-time, reducing HR workload while improving the employee experience.
Expense Claim via WhatsApp/WeChat
Field staff face slow, paper-heavy expense claim processes. With iMBrace AI, staff can submit receipt photos via WhatsApp or WeChat, automatically extract details, and route claims for approval. This eliminates the need for system logins, speeds up reimbursements, and reduces admin work.
WhatsApp & WeChat Integration
Managing citizen engagement across multiple channels can be chaotic. iMBrace AI unifies messages from WhatsApp, WeChat, and webchat into one inbox, remembers history, auto-tags conversations, and links them to workflows. This ensures faster responses and consistent handling.
Context Retriever AI
Finding past decisions or records across multiple systems is time-consuming. iMBrace AI searches tools like Slack, Jira, and Confluence to retrieve relevant historical context instantly, preventing rework and enabling quicker problem resolution.
New Joiner Buddy Agent
Onboarding in large government teams can be inconsistent. iMBrace AI guides new hires through SOPs, past cases, and tools with step-by-step instructions, shortening ramp-up time and reducing repetitive training questions.
Smart FAQ & Policy Assistant
Staff often waste time searching for the latest policies. iMBrace AI delivers instant, accurate answers from updated knowledge bases, reducing repetitive questions and empowering employees with self-service access to information.
Social Media Sentiment & Moderation Agent
Negative or sensitive social media posts can harm public trust. iMBrace AI monitors sentiment, hides harmful content, and automates replies, helping agencies protect their reputation while improving citizen engagement.
Smart CRM Sync Agent
Contact management in public service is often fragmented. iMBrace AI scans name cards via mobile or chat and updates CRM records instantly, centralizing citizen and partner information for better collaboration and service delivery.