iMBrace Cookie Policy & Preference Settings
Last updated: 28 October 2026
1. Introduction and Scope
iMBrace Limited (“iMBrace”, “we”, “us” or “our”) uses cookies and similar technologies on our website (imbrace.co) and web applications. We use a few cookies to keep you signed in, ensure platform security, and remember your choices, and, only if you allow it, to measure how our website is used. We use no advertising or cross-site tracking cookies.
2. What Are Cookies and Similar Technologies?
Cookies are small text files stored on your computer or mobile device when you visit a website.
- Session Cookies: Expire automatically when you close your browser session.
- Persistent Cookies: Remain on your device for a specified duration or until manually deleted.
- Local Storage & Web Beacons: Browser-based technologies used to store user preferences locally or measure application performance.
3. Categories of Cookies We Use
A. Strictly Necessary Cookies(Essential)
- What it does: Used for user sign-in, account security, server load balancing, CSRF protection, and remembering your cookie consent choice.
- Examples: Session cookies (_imbrace_session, JSESSIONID), CSRF security tokens (csr_token), consent state cookies (imbrace_consent), load balancers (zalb_*).
- Retention Period: Session duration up to 12 months.
- Option to Turn Off: No. The website requires these essential cookies to function properly.
B. Preference Cookies
- What it does: Remembers your preferred language, theme, and user interface layout settings within the application.
- Examples: Display language cookies (zuserlang, pref_lang), support chat widget state (live_chat_state).
- Retention Period: Stored in browser local storage until you clear them.
- Option to Turn Off: Yes.
C. Analytics Cookies
- What it does: Measures website traffic, counts page visits, and analyzes user navigation paths to help us improve site performance.
- Examples: _imbrace_analytics, performance timing metrics (RT).
- Retention Period: Stored for up to 2 years.
- Option to Turn Off: Yes. Disabled by default in the EU/UK until you give explicit consent.
D. Payment & Security Cookies
- What it does: Used for fraud prevention and security verification during subscription checkout.
- Examples: Stripe security cookies (__stripe_mid, __stripe_sid).
- Retention Period: Set and managed directly by Stripe.
- Option to Turn Off: No. Required for secure payment checkout processing. (Note: Stripe sets its own cookies on checkout pages to prevent fraud; please see Stripe’s cookie policy for details).
4. Your Choice and Regional Consent Rules
In the EU, EEA, UK, and Switzerland, non-essential cookies are set only after you choose Accept. Elsewhere, analytics cookies are enabled by default and you can turn them off at any time. You can change your choices whenever you wish via the Cookie settings link located at the bottom of every page on our website, or by clearing cookies in your browser settings.
5. Contact Us
For questions regarding this Cookie Policy or our data privacy practices, please contact:
Data Protection & Privacy Team: privacy@imbrace.co
General Legal Enquiries: office@imbrace.co
Operating Entity: iMBrace Limited (Room 1206, 12/F, No. 345 Nathan Road, Kowloon, Hong Kong)