Join iMBrace and increase your productivity.
Design a customized assignment strategies allows automatically assign incoming messages to a right colleague or a team instantly.
Collaborate Seamlessly Across Teams
Strategies for Any Scenario
With flexible lead assignment, you can ensure your leads are routed to the best sales and support team for their needs.
Prepare your team to seize assignments promptly, as they are allocated on a “first come, first served” basis.
Increase your customer satisfaction, decrease your support time and spend less money.
Keep your team up-to-date on customer interactions with a tool that provides complete visibility into customer needs and preferences.
Designating a specific team member to handle customer inquiries and requests to increase efficiency, and allow other team members to focus on their responsibilities.