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Lead Assignment

Design a customized assignment strategies allows automatically assign incoming messages to a right colleague or a team instantly.

Collaborate Seamlessly Across Teams

Strategies for Any Scenario

With flexible lead assignment, you can ensure your leads are routed to the best sales and support team for their needs.

Prepare your team to seize assignments promptly, as they are allocated on a “first come, first served” basis.

Increase your customer satisfaction, decrease your support time and spend less money.

Keep your team up-to-date on customer interactions with a tool that provides complete visibility into customer needs and preferences.

Designating a specific team member to handle customer inquiries and requests to increase efficiency, and allow other team members to focus on their responsibilities.

Bring the Right Person for the Right Job

Maximize Sales Through Intelligent Lead Management

Enhanced <br>Data Insights

Enhanced
Data Insights

Customer-centric<br> Solution

Customer-centric
Solution

Higher <br>Conversion Rate

Higher
Conversion Rate

Promote<br> Inclusiveness

Promote
Inclusiveness

Join iMBrace and increase your productivity.